Website Privacy Notice

About this notice

Ruratek Limited, a company incorporated in Jamaica, operates this public company website. This notice describes the limited information handled when you visit the website or voluntarily contact us. It does not describe the separate RuralJA customer, merchant, logistics, employment, or Administrative Platform services, which require their own notices before they are made available.

Information handled

• Basic technical information needed to deliver and protect the website, which may include an IP address, request time, requested page, browser or device information, and security or diagnostic events.
• Information you choose to include in an email to us, such as your name, email address, organisation, enquiry, and related correspondence.

This website does not currently provide account registration, contact forms, newsletter registration, advertising pixels, behavioural profiling, or optional analytics tools.

Why information is handled

Technical information is handled to deliver the requested website, maintain availability, investigate faults, and protect the website against misuse. Correspondence is handled to receive, assess, and respond to general corporate enquiries and to maintain necessary business and security records.

Service providers and locations

We use service providers for website hosting, domain and network services, and email delivery. They may process limited information on our behalf or for their own service-security obligations, including from locations outside Jamaica. Ruratek is documenting these arrangements as part of its data-protection readiness work.

Retention and protection

We aim to keep website and correspondence information only for as long as it is reasonably needed for the purposes described above, security investigation, or applicable record-keeping obligations. Access is limited to authorised persons and service providers. Please do not send identification documents, financial information, health information, Police Records, or other sensitive personal information to the general enquiries mailbox.

Questions and requests

You may contact us to ask how information relating to you is handled or to raise a concern. We may need to verify your identity before disclosing or changing information. Rights and available actions depend on the circumstances and applicable Jamaican law.

Email: team@ruralja.com
Location: Portland, Jamaica

You may also contact Jamaica's Office of the Information Commissioner about data-protection concerns at oic.gov.jm.

Changes to this notice

We will update this notice when the website, its service providers, or its information-handling practices change. The effective date and version above identify the notice currently published for this website.